Rock & Co Granite Ltd GDPR Privacy Notice
This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all services, and instances where we collect your personal data.
This privacy notice applied to personal information processed by Rock & Co Granite Ltd.
Who are we?
Company Name: Rock & Co Granite Limited
Registered Number: 06584527
Purpose of Processing: Customer Quotations, Invoicing and Warranty Certificates
Legal Basis: Legitimate Needs
Rock & Co Granite Limited are a “Data Processor” and are not a “Data Controller”
- How to contact us
We can be contacted on [email protected]
Or by mail to:
Rock & Co Granite Ltd
Unit 5 Senate Place
- What data do we hold?
We hold and process data provided by Customers and Suppliers for Purchasing and Invoicing Purposes.
This data will have been provided in writing or electronically as part of a Job booking process.
This data includes:
Name, Address, Contact Information such as email address, telephone number
Property Details as required for Works completed
Business Name, Address, Contact Information such as contact name, email address, telephone number
All invoicing is carried out electronically.
Paper copies of job sheets may contain: customer name, address and a signature to confirm works completed. These are filed away in a secure and locked cabinet.
All data is held at our Office Address in Stevenage, Hertfordshire. All data is held securely on password protected Servers and PCs.
All backups are encrypted and carried out within the EU.
- Where do we get this data from?
From Customers initiating a quote.
From customers when confirming a job booking either electronically or in writing.
From suppliers when purchasing goods/materials either electronically or in writing.
What do we use this data for?
For customers: to provide a quotation, then process and complete the work requested by you. For example, to process your quotes, job booking paperwork, service contracts, invoices and warranty certificates.
For suppliers: for purchasing purposes.
- Who do we share your data with?
We do not share your data with any 3rd parties.
- Do we pass data cross border?
No, we are based in the UK and do not pass data cross border.
- How long do we keep your data?
For as long as we have a reasonable business need to do so.
Your data is retained only whilst of “use” to us.
- Your rights under GDPR:
You have the right to:
1. To Access: you have a right to access all data held by the “Data Controller”
2. To Rectify: you have a right to request that data held is rectified
3. To Erase: you have a right to request your data is erased
4. To withdraw consent: you have the right to withdraw consent
5. To make a complaint: all complaints should be made out to:
The Information Commissioner’s Office which enforces data protection laws:
OR you can contact us directly via [email protected]
- What if your personal information changes?
You should tell us so that the data we hold is accurate.
- Do you have to provide personal information to us?
No but if you do not provide us with contact information it may make it difficult to proceed with quoting and completing works.
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